Assistant Manager (Part Time Treatment Delivery & Daily Operations) at Balance Clinic

Job Description

PLEASE ENSURE YOU HAVE A VALID VISA TO WORK IN IRELAND, BEFORE APPLICATION
Please apply below or email paulinebalanceclinic@gmail.com (quote BeautifulJobs when applying to the email above)

Position: Assistant Manager (Part-time treatment delivery and daily operations)
Are you an experienced beauty professional with a passion for delivering exceptional client experiences, leading by example, and driving business success?

Balance Clinic Spa Beauty Navan is a leading aesthetics clinic specializing in advanced skin and body treatments in the heart of Navan. Our services include Medical Grade Laser Hair Removal, Advanced Skin Treatments, Lycon Advanced Waxing, Caci Facials, Venus Legacy Skin Tightening for Face and Body, various Body Massages, and Beauty Treatments. We aim to provide exceptional customer care and results-driven treatments in a calm, welcoming environment.

We're looking for a dynamic, commercially minded Assistant Manager to join our growing team. Working closely with the Clinic Manager, you'll play a key role in the day-to-day running of the clinic, combining outstanding customer service, strong sales ability, and hands-on treatment delivery to ensure every client enjoys an exceptional experience.

This is an exciting opportunity for a confident Senior Beauty Therapist or experienced Assistant Manager looking to progress their career within a well-established clinic that values professionalism, customer care and exceptional treatment results.

We're seeking someone who is calm under pressure, highly organised, naturally sales-driven, and passionate about delivering outstanding customer service. You'll have excellent attention to detail, strong communication skills, and the ability to build lasting relationships with clients while supporting the continued growth and success of the clinic.

Primary Duties

Customer Service

• Deliver exceptional, personalized service to all clients, ensuring a welcoming and professional experience.
• Address client inquiries, concerns, and feedback promptly and effectively.
• Maintain excellent communication to build strong client relationships and encourage repeat visits.

Sales & Marketing Support

• Promote and sell clinic treatments, packages, and products to meet and exceed sales targets.
• Assist in developing promotional campaigns and loyalty programs to attract and retain clients.
• Drive retail skincare sales through product knowledge and personalized recommendations.
• Provide detailed consultations to clients based on their needs and treatment suitability.
• Track and report on sales performance and client trends to management.

Treatment Delivery

• Perform selected treatments safely and professionally within your scope of competence, including Laser Hair Removal, Advanced Skin Treatments, Lycon Waxing, Caci Facials, Venus Legacy Skin Tightening, and Body Massages.
• Ensure all hygiene, safety, and clinic standards are strictly adhered to during treatments.
• Stay updated on new treatment techniques and product knowledge to maintain high-quality service.

Operations & Administration

• Support daily clinic operations including appointment scheduling, inventory management, and opening/closing procedures.
• Assist in training and mentoring junior staff in customer service and treatment standards.
• Maintain accurate client records and treatment documentation.
• Ensure the clinic environment is tidy, organized, and welcoming at all times.

Requirements

Skills & Qualifications

• Proven experience in a similar assistant manager or senior beauty therapy role.
• Strong knowledge of advanced skin and body treatments, especially laser hair removal and facial/body aesthetics.
• Excellent interpersonal and communication skills with a customer-focused attitude.
• Sales-driven with a track record of meeting targets and promoting services effectively.
• Ability to multitask and manage time efficiently in a fast-paced clinic setting.
• Proficient in booking and CRM software or willingness to learn.
• Relevant beauty therapy qualifications CIDESCO ITEC
• Commitment to professional development and continuous learning.

Benefits

• Competitive salary (based on experience)
• Performance related bonus opportunities.
• Career progression within a growing aesthetic clinic.
• Opportunities to work with cutting-edge aesthetic technologies.
• Friendly and supportive team environment.
• Flexible working hours aligned with clinic needs.