Clinic Coordinator / Receptionist at Skin Smart Clinic

Job Description

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The award-winning Skin Smart Clinic, located in the heart of Lucan Village, is seeking a Clinic Coordinator / Receptionist to join our friendly and professional team.

This is a client-facing role in a calm, organised, and high-end clinical environment, ideal for someone who thrives on creating a welcoming experience for clients, supporting smooth clinic operations, and enjoying excellent work-life balance with no late evenings.

Primary Duties

• Managing front-of-house reception, warmly welcoming clients and ensuring a professional experience.
• Handling appointment bookings, confirmations, and rescheduling through the clinic booking system.
• Answering telephone and email enquiries promptly and professionally.
• Assisting with client check-in and check-out procedures.
• Processing client payments and managing daily takings.
• Ordering stock and supporting inventory management.
• Supporting the daily running of the clinic and coordinating with therapists and management.
• Inputting sales and invoices and assisting with basic accounts administration.
• Providing PA support to the Clinic Director, including managing schedules and correspondence when required.
• Maintaining an immaculate reception area aligned with clinic standards.
• Supporting the sales process, promoting treatments, skincare ranges, and clinic packages.

Requirements

• Minimum 2 years’ experience in a receptionist, front desk, or PA role (ideally within a clinic, salon, or wellness environment).
• Strong communication and interpersonal skills.
• Excellent organisation and attention to detail.
• Comfortable using clinic booking systems and Microsoft Office.
• Sales or upselling experience is an advantage.
• Ability to multitask and remain calm in a busy environment.
• Professional presentation with a client-focused attitude.

Benefits

• Competitive salary based on experience
• Friendly, supportive team environment
• Excellent work-life balance with no late evenings
• Access to skincare products and treatments
• Opportunity to work in a beautiful, award-winning clinic