Clinic Receptionist / Front Of House Coordinator at Award-winning cosmetic skin and laser clinic
Job Description
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A prestigious award-winning cosmetic skin and laser clinic, located in South Dublin, is seeking a Receptionist / Front of House Coordinator to join their professional and welcoming team. This is a client-facing role in a calm, high-end clinical environment, ideal for someone organised, personable, and enthusiastic about delivering a seamless client experience.
As the first point of contact for clients, you’ll play a vital role in ensuring every visit runs smoothly and leaves a positive impression.
Primary Duties
- Welcome clients and ensure a professional and friendly experience.
- Manage appointment bookings, confirmations, and rescheduling using clinic software.
- Respond to telephone and email enquiries promptly and professionally.
- Assist with client check-in and check-out procedures.
- Handle client payments and daily takings.
- Support administrative tasks, including stock management and basic accounts duties.
- Act as a PA to the Clinic Director as required — managing schedules, emails, and correspondence.
- Maintain a clean and organised reception area.
- Support sales by promoting treatments, skincare ranges, and packages.
- Coordinate with therapists and management to ensure smooth clinic operations.
Requirements
- Minimum 2 years’ experience in a receptionist, front desk, or PA role (preferably in a clinic, salon, or wellness environment).
- Strong communication and interpersonal skills.
- Excellent organisational skills and attention to detail.
- Confident using clinic booking systems and Microsoft Office (or similar).
- Experience with sales and upselling is advantageous.
- Ability to multitask and stay calm under pressure.
- Polished, professional appearance and client-focused approach.
Benefits
- Competitive salary based on experience.
- Supportive, friendly, and professional team environment.
- Access to skincare and treatments.
- Work in a prestigious, award-winning clinic in a thriving area.
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