Front Of House Manager at MedAesthetics
Front of house Manager
MedAesthetic’s are leaders in Plastic Surgery and Aesthetic Medicine located on the grounds of the prestigious Bons Secours Hospital in Galway city. An exciting opportunity has opened up for the Front of House Manager. As the practise Manager you will be the first point of contact with our patients and coordinator of all staff working within the organisation. You will also be responsible for overseeing the day to day running of the clinic and all administration work that goes with it.
• To give all patients a five star experience in welcoming them to the practice and assisting them during their visit to the clinic.
• To schedule appointment for patients in person or via phone/ email and to be able to inform them of products or treatments that may be of interest to them.
• Managing day to day transactions and financials
• Administrative duties to assist in the running of the clinic, the managing directors and staff.
• Stock taking, ordering and rotation in an efficient and timely manner.
• Overseeing and co-ordinating the day to day running of the practice.
• Assisting and liaising with practitioners regarding patient care and treatment.
• Maintaining the standard of the clinic and upholding best practice in terms of patient care and clinic hygiene and cleanliness.
- 2+ years’ experience in a similar role
- Experience working in aesthetics/ dermatology/ plastic surgery is beneficial
- Excellent customer service and interpersonal skills – we pride ourselves on giving patients a five star experience and having “can do” attitude.
- Computer literacy and proficiency working with scheduling software, Pabau software an advantage, and Microsoft Excel and Word.To be flexible and reliable with excellent attention to detail and organisational skills.
- The ability to work and thrive in a busy environment both using your own initiative and as part of a team when necessary.
- A friendly and pleasant demeanour
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