Receptionist / Office Administrator / Manager at UNIQUE DAY SPA

Job Description

Unique Day Spa is Dublin’s exclusive private day spa experience — offering luxury hydrotherapy suites, premium treatments, and an atmosphere of calm and rejuvenation. We pride ourselves on providing an exceptional, personalised service to each guest.

We are now looking for an experienced and professional Receptionist / Office Administrator / Manager to join our dedicated team. This position requires someone who is confident managing a busy front desk, handling administrative duties, managing staff, and ensuring a seamless client experience.

Primary Duties

• Welcome and check in guests, ensuring every client receives a professional and friendly experience.

• Manage and confirm bookings via phone, email, and booking systems.

• Handle payments, vouchers, and administrative tasks with accuracy and attention to detail.

• Oversee front desk operations and maintain a smooth day-to-day workflow.

• Support spa management with office administration, scheduling, stock control, and reporting.

• Maintain the reception area to a high standard, reflecting our spa’s premium brand.

• Assist with marketing, promotions, and social media communications when required.

• Provide leadership and direction to reception or support staff if in a supervisory capacity.

Requirements

• Minimum 2–4 years’ proven experience in a Receptionist, Office Administrator, or Front-of-House role.

• Experience in a spa, salon, or hospitality environment is essential.

• Excellent communication and interpersonal skills, with a warm, professional approach to clients.

• Highly organised, efficient, and able to multitask in a fast-paced setting.

• Strong computer skills — proficiency in Microsoft Office, email systems, and booking software.

• Professional presentation and attention to detail at all times.

• Ability to work independently and as part of a team.

• Flexibility to work all weekends and Bank Holidays, as required.

Benefits

• Competitive salary commensurate with experience

• Generous staff discounts on treatments and retail products

• Supportive, team-oriented work environment

• Work in a luxury wellness setting in the heart of Dublin

• Free parking