Spa Manager at Great National Ballykisteen Golf Hotel

Job Description

PLEASE ENSURE YOU HAVE A VALID VISA TO WORK IN IRELAND, BEFORE APPLICATION
Please apply below or email Nichola.Deere@southcourthotel.com (quote BeautifulJobs when applying to the email above)

Great National Ballykisteen Hotel at Limerick Junction, Tipperary has a fantastic opportunity for an experienced Spa Manager to join their exceptional and expanding team

Dedicated to guest wellness, the ideal candidate will have a strong background in Spa management with responsibility for the day to day Spa operations along with leading the wellness team. You will be passionate about the guest experience from start to finish with a strong focus on creating unforgettable spa experiences for our valued guests.

We are proudly certified as a Great Place to Work since November 2022 for the third year running and have been certified as an Outstanding Employer for 2024 as part of Failte Ireland's Employer Excellence Program. We offer structured programs for growth and career advancement as we consider our employees to be our greatest asset.

This is a fantastic opportunity for a motivated and experienced Spa professional to progress to the next step of their career in a dynamic and collaborative environment.

Primary Duties

Key Responsibilities:

• Oversee the day-to-day operations of the spa including scheduling, people management, inventory control whilst upholding the highest standards of guest expectations in service and treatments.
• Contribute to the spa’s profitability through strategic planning, budgeting, and revenue generation initiatives.
• Develop S.O.P's in line with the company policies ensuring that all are continuously adhered to.
• Implement and maintain the highest levels of health, safety, hygiene and sanitation protocols in line with health & safety regulations.
• Provide coaching, motivation, and professional development to the spa team, fostering a positive and collaborative work environment.
• Exceed customer expectations and deliver flawless service across all areas.
• Maintain excellent customer relationships and build a rapport with all clientele.

Ideal Candidate:

• Certification in Spa management or related field.
• Proven industry experience ideally in a hotel spa or resort setting with a strong knowledge of spa operations, treatments, and guest service best practices.
• A passion for wellness and success in exceeding guest expectations and driving revenue growth.
• Exceptional leadership and communication skills with the ability to inspire, motivate and develop a high-performing team.
•   In-depth knowledge of luxury spa treatments, products, and the latest spa and wellness industry trends.
• Strong business acumen with experience in financial management and budgeting.
• Familiarity with spa software and booking systems.
• Ability to thrive in a team-focused, fast-paced environment.

Requirements

Benefits

What we can offer you:

• Weekly Pay structure
• Company funded educational programmes
• Shape your career path with us! Opportunity for internal career growth, progression & promotion with the GN Group nationwide.
• Advanced online training programs through our E-learning personal development platform
• Access to GN Employee Assistance & Digital Wellbeing Program
• Access to Mental Health First Aiders on site
• Recruitment bonus through our GN Refer a Friend scheme
• Excellent Employee Recognition Programme including Employee of the Quarter, long service awards, team recognition days and random treat days
• Employee Social Events to celebrate our teams success together
• Industry leading complimentary meals on duty and barista style coffee
• Attractive 20% Employee discount on bar & restaurant food
• Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
• Save money and be healthy with our Bike to work scheme Xmas savings club
• On site parking