Receptionist/ Administrator at COSMED Aesthetic Training AcademyAcademy

Job Description

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Cosmed Academy - Part Time Receptionist/General Admin/Front Desk support

Cosmed Medical Aesthetics Training Academy, located in central Dublin, is seeking a part-time receptionist/front desk support (2 days per week). Flexibility is an advantage, with the opportunity to grow into expanded duties and increased days for the right candidate. Immediate start. This is a front-of-house role requiring a confident, polished, and client-focused individual. The successful candidate will be the first point of contact for clients, ensuring a warm welcome while maintaining a smooth and efficient reception and administrative function.

Primary Duties

Tasks and Responsibilities

• General Reception Management
• Ensure the smooth running of the reception area on a day-to-day basis.
• Keep the reception area tidy, organised, and stocked with necessary materials.
• Receive, sort, and distribute daily mail and deliveries.

Delegate Course Enquiries and Database Management

• Efficiently handle all incoming phone calls, emails, and social media enquiries.
• Respond promptly to all requests and enquiries, ensuring a high level of customer service.
• Communicate and provide complete knowledge of available services, courses, and facilities at Cosmed to delegates, companies, and visitors.

Pre-Training Day Scheduling, Bookings and Training Model Management

• Manage meeting room schedules and bookings.
• Maintain and manage delegate and training model bookings.
• Manage course dates on website.

Prep and Oversee the running of Clinical Training days:

• Prepare in advance and oversee the running of the training days.
• Prepare trainer and delegate material.
• Oversee and manage delegate access to the delegate hub.
• Prepare training room and set up clinical area.
• Ensure all clinical supplies are stocked and stored correctly.
• Organise catering and manage catering throughout the training day.

Event Management and Hospitality – Room Hire

• Assist with event management, including room hire management, setting up rooms, organising catering, and managing conference facilities.

Financial Administration

• Manage and organise payments, invoices and contracts for room hire bookings.
• Manage and organise payments, invoices for delegate course bookings.
• Manage and organise payments, invoices for model deposits and treatments.

Clerical and Administrative Support

• Perform general clerical tasks such as emailing, filing.
• Assist and report on monthly stocktaking of products and consumables.

Requirements

• Reception/admin experience (clinic/salon/office)
• Professional, polished & customer-focused
• Strong organisation & multitasking skills